Slip testing for hospitality — where the claims happen.

Why hospitality is the highest-risk sector

The combination is uniquely problematic: water and food contamination, time-pressured cleaning regimes, members of the public unfamiliar with the layout, often-poor lighting, and the legal duty of care to both staff and customers. Add the visibility that hospitality businesses have on social media and review platforms, and a slip incident becomes both a liability event and a brand event.

Areas we routinely test

• Kitchen floors and food preparation areas — staff slip risk, often with grease contamination
• Bar areas behind and in front of the bar — beer, water, ice routinely on the floor
• Restaurant floors — particularly entrance areas where wet weather is tracked in
• Hotel reception and lobby areas — high-end finishes that often score poorly when wet
• Hotel bathrooms and en-suites — vulnerable users, water, often inadequate flooring specification
• Pool and spa areas — barefoot testing with TRL slider
• Outdoor terrace and patio surfaces — weather-exposed and often forgotten

What good hospitality slip management looks like

The best-run UK hospitality groups operate on a layered model:

• Annual pendulum testing of all wet-area floors with documented PTV records
• SlipAlert monitoring at higher frequency for portfolio operators tracking trends
• Cleaning regime audits tied to slip resistance data — wrong chemical or wrong frequency can degrade PTV materially
• Specification standards for new fit-outs requiring documented PTV performance
• Incident response protocols that include immediate post-incident testing

Insurance and disclosure

UK hospitality insurers increasingly request evidence of slip resistance testing as part of policy renewal. A documented UKAS-accredited testing programme is now a positive material disclosure — sites that cannot demonstrate routine testing increasingly face higher premiums or excess.